{"id":18323,"date":"2026-10-19T10:00:00","date_gmt":"2026-10-19T08:00:00","guid":{"rendered":"https:\/\/epic.es\/?p=18323"},"modified":"2026-10-15T09:00:52","modified_gmt":"2026-10-15T07:00:52","slug":"informatica-gestories-assessories-tarragona","status":"publish","type":"post","link":"https:\/\/epic.es\/ca\/informatica-gestories-assessories-tarragona\/","title":{"rendered":"Inform\u00e0tica per a gestories i assessories a Tarragona: RGPD, c\u00f2pies i certificats digitals"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Una gestoria guarda en un mateix servidor les n\u00f2mines, les declaracions, els DNI i els comptes bancaris de desenes o centenars de clients. Per a un atacant, \u00e9s un bot\u00ed molt m\u00e9s sabor\u00f3s que el d&#8217;una empresa qualsevol. I per a la mateixa gestoria, una fallada inform\u00e0tica no nom\u00e9s suposa un mal dia: pot significar terminis fiscals incomplerts i un problema legal amb tots els seus clients alhora. En aquesta guia repassem qu\u00e8 necessita la inform\u00e0tica d&#8217;una gestoria o assessoria per treballar amb seguretat i complir el RGPD.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Per qu\u00e8 les gestories s\u00f3n un objectiu especial?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Per tres raons. Concentren dades personals i financeres de moltes empreses, treballen amb terminis que no admeten retards i manegen certificats digitals que, en mans d&#8217;un atacant, permeten actuar en nom d&#8217;una empresa davant l&#8217;Administraci\u00f3. Per aix\u00f2 la ciberseguretat \u00e9s un dels grans reptes de les assessories, sobretot quan treballen amb pimes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Qu\u00e8 diu el RGPD sobre una gestoria?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Una gestoria t\u00e9 dos papers diferents alhora. Pel que fa a les dades dels seus clients, actua com a encarregada del tractament. Pel que fa a les dades dels seus propis empleats, \u00e9s responsable. Cada paper t\u00e9 les seves obligacions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Com a encarregada del tractament, la gestoria ha de:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Seguir les instruccions del client, que \u00e9s qui decideix per a qu\u00e8 s&#8217;usen les dades.<\/li>\n\n\n\n<li>Respectar el deure de confidencialitat.<\/li>\n\n\n\n<li>Aplicar mesures de seguretat adequades.<\/li>\n\n\n\n<li>Pactar el r\u00e8gim de subcontractaci\u00f3.<\/li>\n\n\n\n<li>Ajudar el client a atendre els drets de les persones.<\/li>\n\n\n\n<li>Tornar o destruir les dades quan acabi el servei, segons el que s&#8217;hagi pactat.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Tot aix\u00f2 ha de constar en un contracte d&#8217;encarregat del tractament signat amb cada client, i no n&#8217;hi ha prou amb un model gen\u00e8ric. \u00c9s l&#8217;exig\u00e8ncia de l&#8217;article 28 del RGPD, i la seva abs\u00e8ncia \u00e9s una infracci\u00f3 en si mateixa. A m\u00e9s, els contractes signats abans de maig del 2018 s&#8217;haurien d&#8217;haver adaptat a aquest article.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">I amb els prove\u00efdors de la pr\u00f2pia gestoria?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L&#8217;obligaci\u00f3 es repeteix cap amunt. Si la gestoria contracta un prove\u00efdor extern que accedeix a dades personals dels seus clients, aquest prove\u00efdor tamb\u00e9 ha de signar un contracte d&#8217;encarregat del tractament. Aix\u00f2 inclou el servei inform\u00e0tic que dona suport als equips, el n\u00favol on es guarden els arxius i el programari de gesti\u00f3. Per aix\u00f2, quan tri\u00efs un prove\u00efdor de manteniment, pregunta quines garanties ofereix, com tracta l&#8217;acc\u00e9s a les dades i si signa aquest contracte.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Els sis punts inform\u00e0tics que no poden fallar<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Certificats digitals sota control.<\/strong> Un certificat caducat impedeix presentar impostos dins de termini, i la gestoria sol assumir els rec\u00e0rrecs. Un arxiu de certificat enviat per correu o guardat en una carpeta de xarxa sense contrasenya \u00e9s un risc greu. Conv\u00e9 portar un inventari amb dates de caducitat, restringir qui els fa servir i guardar-los amb protecci\u00f3.<\/li>\n\n\n\n<li><strong>C\u00f2pies de seguretat provades.<\/strong> Una gestoria sense c\u00f2pia no pot reconstruir la comptabilitat dels seus clients. Calen c\u00f2pies autom\u00e0tiques, separades del servidor principal i amb proves de restauraci\u00f3 peri\u00f2diques.<\/li>\n\n\n\n<li><strong>Doble factor als accessos.<\/strong> Correu, programes de comptabilitat, acc\u00e9s remot i portals de l&#8217;Administraci\u00f3 s&#8217;han de protegir amb un segon factor.<\/li>\n\n\n\n<li><strong>Correu i phishing.<\/strong> Els correus que simulen ser de l&#8217;Ag\u00e8ncia Tribut\u00e0ria, d&#8217;un banc o d&#8217;un client s\u00f3n la porta d&#8217;entrada m\u00e9s habitual. La formaci\u00f3 de l&#8217;equip i els filtres de correu redueixen el risc.<\/li>\n\n\n\n<li><strong>Xarxa i servidor ordenats.<\/strong> Un tallafoc ben configurat, equips actualitzats i accessos amb permisos per perfil eviten que una fallada en un lloc de treball afecti tot el despatx.<\/li>\n\n\n\n<li><strong>Control d&#8217;accessos del personal.<\/strong> Cada persona ha d&#8217;accedir nom\u00e9s als clients que gestiona, i els accessos es tanquen el mateix dia que alg\u00fa deixa l&#8217;empresa.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">I els dubtes dels teus clients sobre Verifactu?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Els teus clients et preguntaran per Verifactu i per la factura electr\u00f2nica. Com que el calendari continua en moviment, el tractem en un article espec\u00edfic: consulta el nostre article sobre l&#8217;ajornament de Verifactu. Des del punt de vista inform\u00e0tic, el que conv\u00e9 fer ja \u00e9s un inventari de quin programa de facturaci\u00f3 fa servir cada client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pla de 30 dies per ordenar la inform\u00e0tica d&#8217;una gestoria<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Setmana 1:<\/strong> inventari d&#8217;equips, programes, certificats digitals i accessos.<\/li>\n\n\n\n<li><strong>Setmana 2:<\/strong> revisi\u00f3 de contractes d&#8217;encarregat del tractament amb clients i prove\u00efdors.<\/li>\n\n\n\n<li><strong>Setmana 3:<\/strong> comprovaci\u00f3 de c\u00f2pies de seguretat amb una prova real de restauraci\u00f3 i activaci\u00f3 del doble factor.<\/li>\n\n\n\n<li><strong>Setmana 4:<\/strong> formaci\u00f3 breu de l&#8217;equip sobre phishing i pla d&#8217;actuaci\u00f3 davant d&#8217;incidents.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Com pot ajudar Epic Solutions?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Epic Solutions \u00e9s una empresa inform\u00e0tica de Reus que presta servei a pimes del Camp de Tarragona. El seu servei de manteniment inclou monitoritzaci\u00f3 24\/7 de servidors i xarxes, an\u00e0lisi de vulnerabilitats, mesures per al compliment del RGPD, c\u00f2pies de seguretat automatitzades, doble factor d&#8217;autenticaci\u00f3 i suport t\u00e8cnic remot i presencial. Abans de proposar res, l&#8217;equip fa un Diagn\u00f2stic IT B\u00e0sic que revisa la infraestructura, la seguretat, la gesti\u00f3 de la informaci\u00f3 i les possibilitats de millora.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si tens una gestoria o assessoria a Reus, Tarragona o voltants i vols revisar com est\u00e0 la teva inform\u00e0tica, truca al 977 756 775 o escriu a comercial@epic.es. Atenem de dilluns a divendres, de 8:00 a 17:00. Pots ampliar informaci\u00f3 a la nostra guia de manteniment inform\u00e0tic per a empreses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Preguntes freq\u00fcents<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Una gestoria \u00e9s responsable o encarregada del tractament?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Totes dues coses. \u00c9s encarregada del tractament pel que fa a les dades dels seus clients i responsable pel que fa a les dels seus propis empleats.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cal un contracte amb cada client?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00ed. L&#8217;article 28 del RGPD exigeix un contracte d&#8217;encarregat del tractament per escrit amb cada client, i no n&#8217;hi ha prou amb un model gen\u00e8ric.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">El meu prove\u00efdor inform\u00e0tic tamb\u00e9 ha de signar un contracte d&#8217;encarregat?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si accedeix a dades personals dels teus clients, s\u00ed. Conv\u00e9 demanar-ho abans de contractar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Com es protegeixen els certificats digitals dels clients?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Amb un inventari de caducitats, acc\u00e9s restringit, emmagatzematge protegit amb contrasenya i sense enviar-los mai per correu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quines c\u00f2pies de seguretat necessita una gestoria?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">C\u00f2pies autom\u00e0tiques, separades del servidor principal i amb proves de restauraci\u00f3 peri\u00f2diques.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Qu\u00e8 faig amb els dubtes dels meus clients sobre Verifactu?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Comen\u00e7a per saber quin programa de facturaci\u00f3 fa servir cada client i consulta el nostre article actualitzat sobre el calendari.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Una gestoria guarda en un mateix servidor les n\u00f2mines, les declaracions, els DNI i els comptes bancaris de desenes o centenars de clients. Per a un atacant, \u00e9s un bot\u00ed molt m\u00e9s sabor\u00f3s que el d&#8217;una empresa qualsevol. I per a la mateixa gestoria, una fallada inform\u00e0tica no nom\u00e9s suposa un mal dia: pot significar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":18318,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[426],"tags":[872,874,875,873,871,877,870,876],"class_list":["post-18323","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-seguridad-informatica","tag-assessories","tag-certificats-digitals","tag-ciberseguretat","tag-copies-de-seguretat","tag-gestories","tag-reus","tag-rgpd","tag-tarragona"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Inform\u00e0tica per a Gestories a Tarragona: RGPD i C\u00f2pies<\/title>\n<meta name=\"description\" content=\"Qu\u00e8 necessita la inform\u00e0tica d&#039;una gestoria: RGPD com a encarregada del 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