{"id":18362,"date":"2026-11-05T10:00:00","date_gmt":"2026-11-05T09:00:00","guid":{"rendered":"https:\/\/epic.es\/?p=18362"},"modified":"2026-10-15T10:03:24","modified_gmt":"2026-10-15T08:03:24","slug":"chatgpt-empresa-dades-no-enganxar-rgpd","status":"publish","type":"post","link":"https:\/\/epic.es\/ca\/chatgpt-empresa-dades-no-enganxar-rgpd\/","title":{"rendered":"ChatGPT a l&#8217;empresa: quines dades no has d&#8217;enganxar mai"},"content":{"rendered":"\n<p class=\"has-large-font-size wp-block-paragraph\">Una persona d&#8217;administraci\u00f3 t\u00e9 pressa. Copia el contracte d&#8217;un client, l&#8217;enganxa a ChatGPT i escriu: \u00abresumeix aix\u00f2 i digues-me quines cl\u00e0usules s\u00f3n rares\u00bb. Triga vint segons i el resultat \u00e9s molt bo. El que no ha pensat \u00e9s on acaba aquest contracte, amb el nom del client, la seva adre\u00e7a i els imports. La intel\u00b7lig\u00e8ncia artificial \u00e9s una gran eina de treball, per\u00f2 necessita regles.<\/p>\n\n\n\n<div style=\"background:#12324f;color:#ffffff;border-radius:12px;padding:30px 28px;margin:28px 0;\">\r\n<p style=\"margin:0 0 6px;font-size:13px;font-weight:700;letter-spacing:.5px;text-transform:uppercase;color:#9fc4e8;\">Segons IBM, 2025<\/p>\r\n<p style=\"margin:0 0 18px;font-size:21px;font-weight:700;line-height:1.3;color:#ffffff;\">La IA \u00aba l&#8217;ombra\u00bb ja provoca bretxes de seguretat.<\/p>\r\n<p style=\"margin:0 0 6px;font-size:15px;color:#ffffff;\"><strong>20 %<\/strong> de les organitzacions va patir una bretxa per IA a l&#8217;ombra, \u00e9s a dir, eines que els empleats fan servir sense autoritzaci\u00f3.<\/p>\r\n<div style=\"background:#2a4f73;border-radius:6px;height:14px;margin:0 0 18px;overflow:hidden;\"><div style=\"background:#f0b429;width:20%;height:14px;\"><\/div><\/div>\r\n<p style=\"margin:0 0 6px;font-size:15px;color:#ffffff;\"><strong>37 %<\/strong> \u00e9s el percentatge que t\u00e9 pol\u00edtiques per gestionar la IA o detectar-ne l&#8217;\u00fas no autoritzat.<\/p>\r\n<div style=\"background:#2a4f73;border-radius:6px;height:14px;margin:0 0 18px;overflow:hidden;\"><div style=\"background:#5fb36b;width:37%;height:14px;\"><\/div><\/div>\r\n<p style=\"margin:0;font-size:15px;font-weight:700;color:#cfe3f5;\">No es tracta de prohibir la IA, sin\u00f3 d&#8217;usar-la amb regles clares.<\/p>\r\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">El sem\u00e0for de dades: qu\u00e8 enganxar i qu\u00e8 no<\/h2>\n\n\n\n<div style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px;margin:20px 0 28px;\">\r\n<div style=\"background:#fdf1ef;border-top:6px solid #c0392b;border-radius:8px;padding:20px;\">\r\n<p style=\"margin:0 0 10px;font-size:19px;font-weight:700;color:#c0392b;\">Vermell: mai<\/p>\r\n<ul style=\"margin:0;padding-left:20px;line-height:1.6;\"><li>Nom complet, DNI, adre\u00e7a o tel\u00e8fon de clients i empleats.<\/li><li>Dades m\u00e8diques, financeres o de localitzaci\u00f3.<\/li><li>Contractes, condicions comercials i ofertes.<\/li><li>Contrasenyes, claus i accessos.<\/li><li>Informaci\u00f3 confidencial de tercers.<\/li><\/ul>\r\n<\/div>\r\n<div style=\"background:#fff8e6;border-top:6px solid #e0a100;border-radius:8px;padding:20px;\">\r\n<p style=\"margin:0 0 10px;font-size:19px;font-weight:700;color:#8a6200;\">Ambre: amb precauci\u00f3<\/p>\r\n<ul style=\"margin:0;padding-left:20px;line-height:1.6;\"><li>Textos amb dades substitu\u00efdes per noms fictiors.<\/li><li>Documents interns no sensibles, nom\u00e9s amb l&#8217;eina aprovada per l&#8217;empresa.<\/li><li>Dades agregades que no permeten identificar ning\u00fa.<\/li><\/ul>\r\n<\/div>\r\n<div style=\"background:#eef8f1;border-top:6px solid #1e8449;border-radius:8px;padding:20px;\">\r\n<p style=\"margin:0 0 10px;font-size:19px;font-weight:700;color:#1e8449;\">Verd: s\u00ed que pots<\/p>\r\n<ul style=\"margin:0;padding-left:20px;line-height:1.6;\"><li>Redactar textos gen\u00e8rics, correus tipus i plantilles.<\/li><li>Demanar idees, estructures i llistes de comprovaci\u00f3.<\/li><li>Resumir informaci\u00f3 p\u00fablica.<\/li><li>Traduir textos sense dades sensibles.<\/li><li>Aprendre conceptes nous.<\/li><\/ul>\r\n<\/div>\r\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">L&#8217;Ag\u00e8ncia Espanyola de Protecci\u00f3 de Dades aconsella no compartir dades personals com el nom complet, l&#8217;adre\u00e7a, el tel\u00e8fon o el DNI, ni informaci\u00f3 delicada com dades m\u00e8diques, financeres, contractuals o de localitzaci\u00f3. En l&#8217;\u00e0mbit laboral, insisteix a respectar les pol\u00edtiques de seguretat de cada organitzaci\u00f3 i a no introduir informaci\u00f3 interna ni dades d&#8217;empleats o clients en eines d&#8217;IA.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Una mateixa feina, dues maneres de demanar-la<\/h2>\n\n\n\n<div style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:16px;margin:20px 0 28px;\">\r\n<div style=\"background:#fdf1ef;border:1px solid #f0c6c0;border-radius:8px;padding:18px;\">\r\n<p style=\"margin:0 0 8px;font-size:13px;font-weight:700;letter-spacing:.5px;text-transform:uppercase;color:#c0392b;\">Malament<\/p>\r\n<p style=\"margin:0;font-family:Consolas,Menlo,monospace;font-size:15px;line-height:1.6;\">\u00abResumeix aquest contracte de [nom real del client], amb el seu DNI, la seva adre\u00e7a i tots els imports, i digues-me quines cl\u00e0usules s\u00f3n rares.\u00bb<\/p>\r\n<\/div>\r\n<div style=\"background:#eef8f1;border:1px solid #b9dfc6;border-radius:8px;padding:18px;\">\r\n<p style=\"margin:0 0 8px;font-size:13px;font-weight:700;letter-spacing:.5px;text-transform:uppercase;color:#1e8449;\">B\u00e9<\/p>\r\n<p style=\"margin:0;font-family:Consolas,Menlo,monospace;font-size:15px;line-height:1.6;\">\u00abExplica&#8217;m quines cl\u00e0usules de penalitzaci\u00f3 se solen considerar at\u00edpiques en un contracte de subministrament entre un Client A i un Prove\u00efdor B.\u00bb<\/p>\r\n<\/div>\r\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Qu\u00e8 diu el RGPD?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Enganxar dades personals de clients o empleats en una eina externa equival a compartir-les amb un tercer. Aix\u00f2 exigeix una base legal, aplicar el principi de minimitzaci\u00f3, \u00e9s a dir, fer servir nom\u00e9s les dades imprescindibles, i, si el prove\u00efdor tracta les dades per compte de la teva empresa, un contracte d&#8217;encarregat del tractament. A m\u00e9s, si les dades es filtren, pot ser obligatori notificar-ho a l&#8217;Ag\u00e8ncia Espanyola de Protecci\u00f3 de Dades en un termini de 72 hores.<\/p>\n\n\n\n<div style=\"background:#fff8e6;border-left:5px solid #e0a100;border-radius:6px;padding:20px 24px;margin:28px 0;\">\r\n<p style=\"margin:0 0 6px;font-size:13px;font-weight:700;letter-spacing:.5px;text-transform:uppercase;color:#8a6200;\">Un error molt com\u00fa<\/p>\r\n<p style=\"margin:0;\"><strong>Que una eina no entreni amb les teves dades no vol dir que compleixis el RGPD.<\/strong> OpenAI indica que, per defecte, no fa servir per entrenar les dades dels plans Business i Enterprise, per\u00f2 aix\u00f2 no substitueix decidir quines dades es comparteixen ni revisar el contracte.<\/p>\r\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Compte personal o pla d&#8217;empresa: qu\u00e8 canvia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En els comptes personals de ChatGPT, l&#8217;\u00fas de les converses per millorar el model es controla amb l&#8217;opci\u00f3 \u00abMillorar el model per a tothom\u00bb: si est\u00e0 desactivada, les noves converses no es fan servir per entrenar. Tamb\u00e9 hi ha els xats temporals, que s&#8217;eliminen autom\u00e0ticament i no es guarden a la mem\u00f2ria. En els plans Business, Enterprise i similars, les dades de l&#8217;\u00e0rea de treball no s&#8217;utilitzen per entrenar els models per defecte, els administradors controlen quant de temps es conserven i les converses eliminades es retiren dels sistemes en un termini de 30 dies, tret d&#8217;obligaci\u00f3 legal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La conclusi\u00f3 pr\u00e0ctica \u00e9s senzilla: per treballar amb la IA de manera habitual, conv\u00e9 que l&#8217;empresa tri\u00ef una eina, la configuri i la doni a l&#8217;equip. Que cada persona faci servir el seu compte personal \u00e9s just el que s&#8217;anomena IA a l&#8217;ombra.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pol\u00edtica d&#8217;\u00fas d&#8217;IA en una p\u00e0gina: 6 regles<\/h2>\n\n\n\n<div style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:14px;margin:20px 0 28px;\">\r\n<div style=\"display:flex;gap:14px;align-items:flex-start;background:#ffffff;border:1px solid #dde3ea;border-radius:8px;padding:16px;\"><span style=\"flex:0 0 34px;height:34px;border-radius:50%;background:#1f4e79;color:#fff;text-align:center;line-height:34px;font-weight:700;\">1<\/span><span><strong>Eines aprovades.<\/strong> Nom\u00e9s es fan servir les que ha triat l&#8217;empresa, amb comptes d&#8217;empresa.<\/span><\/div>\r\n<div style=\"display:flex;gap:14px;align-items:flex-start;background:#ffffff;border:1px solid #dde3ea;border-radius:8px;padding:16px;\"><span style=\"flex:0 0 34px;height:34px;border-radius:50%;background:#1f4e79;color:#fff;text-align:center;line-height:34px;font-weight:700;\">2<\/span><span><strong>Zero dades personals o confidencials<\/strong> a les consultes, tret que estigui expressament perm\u00e8s.<\/span><\/div>\r\n<div style=\"display:flex;gap:14px;align-items:flex-start;background:#ffffff;border:1px solid #dde3ea;border-radius:8px;padding:16px;\"><span style=\"flex:0 0 34px;height:34px;border-radius:50%;background:#1f4e79;color:#fff;text-align:center;line-height:34px;font-weight:700;\">3<\/span><span><strong>Anonimitza.<\/strong> Substitueix noms, imports i adreces per dades fict\u00edcies.<\/span><\/div>\r\n<div style=\"display:flex;gap:14px;align-items:flex-start;background:#ffffff;border:1px solid #dde3ea;border-radius:8px;padding:16px;\"><span style=\"flex:0 0 34px;height:34px;border-radius:50%;background:#1f4e79;color:#fff;text-align:center;line-height:34px;font-weight:700;\">4<\/span><span><strong>Verifica.<\/strong> Comprova les respostes en altres fonts abans de fer-les servir.<\/span><\/div>\r\n<div style=\"display:flex;gap:14px;align-items:flex-start;background:#ffffff;border:1px solid #dde3ea;border-radius:8px;padding:16px;\"><span style=\"flex:0 0 34px;height:34px;border-radius:50%;background:#1f4e79;color:#fff;text-align:center;line-height:34px;font-weight:700;\">5<\/span><span><strong>Res de comptes personals<\/strong> per treballar amb informaci\u00f3 de l&#8217;empresa.<\/span><\/div>\r\n<div style=\"display:flex;gap:14px;align-items:flex-start;background:#ffffff;border:1px solid #dde3ea;border-radius:8px;padding:16px;\"><span style=\"flex:0 0 34px;height:34px;border-radius:50%;background:#1f4e79;color:#fff;text-align:center;line-height:34px;font-weight:700;\">6<\/span><span><strong>Avisa si t&#8217;equivoques.<\/strong> Si has enganxat alguna cosa que no devies, digues-ho de seguida al teu responsable.<\/span><\/div>\r\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Com pot ajudar Epic Solutions?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Epic Solutions \u00e9s una empresa inform\u00e0tica de Reus que presta servei a pimes del Camp de Tarragona. El seu servei de manteniment inclou mesures per al compliment del RGPD, an\u00e0lisi de vulnerabilitats, monitoritzaci\u00f3 cont\u00ednua 24\/7, doble factor d&#8217;autenticaci\u00f3 i c\u00f2pies de seguretat automatitzades. Abans de proposar res, l&#8217;equip fa un Diagn\u00f2stic IT B\u00e0sic que revisa la infraestructura, la ciberseguretat i el RGPD, la gesti\u00f3 de la informaci\u00f3 i les possibilitats de millora. Si vols ordenar com es fan servir aquestes eines a la teva empresa, consulta&#8217;ns.<\/p>\n\n\n\n<div style=\"background:#1f4e79;color:#ffffff;border-radius:10px;padding:32px 28px;margin:32px 0;text-align:center;\">\r\n<p style=\"margin:0 0 8px;font-size:22px;font-weight:700;color:#ffffff;\">Saps quines dades de la teva empresa estan passant per eines d&#8217;IA?<\/p>\r\n<p style=\"margin:0 0 20px;font-size:16px;color:#ffffff;\">Parla amb el nostre equip t\u00e8cnic. Atenem de dilluns a divendres, de 8:00 a 17:00.<\/p>\r\n<a href=\"tel:+34977756775\" style=\"display:inline-block;background:#ffffff;color:#1f4e79;font-weight:700;text-decoration:none;padding:12px 24px;border-radius:6px;margin:4px 6px;\">Trucar al 977 756 775<\/a>\r\n<a href=\"mailto:comercial@epic.es\" style=\"display:inline-block;background:transparent;color:#ffffff;font-weight:700;text-decoration:none;padding:10px 22px;border-radius:6px;border:2px solid #ffffff;margin:4px 6px;\">Escriure a comercial@epic.es<\/a>\r\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Pots ampliar informaci\u00f3 a la nostra guia de manteniment inform\u00e0tic per a empreses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Preguntes freq\u00fcents<\/h2>\n\n\n\n<div style=\"margin:16px 0 28px;\">\r\n<details style=\"border:1px solid #dde3ea;border-radius:6px;padding:14px 18px;margin-bottom:10px;\"><summary style=\"cursor:pointer;font-weight:700;\">Puc fer servir ChatGPT a la meva empresa?<\/summary><p style=\"margin:12px 0 0;\">S\u00ed, sempre que es faci amb regles: una eina aprovada, sense dades personals ni confidencials i amb una pol\u00edtica clara que conegui tot l&#8217;equip.<\/p><\/details>\r\n<details style=\"border:1px solid #dde3ea;border-radius:6px;padding:14px 18px;margin-bottom:10px;\"><summary style=\"cursor:pointer;font-weight:700;\">Quines dades no he d&#8217;enganxar mai a ChatGPT?<\/summary><p style=\"margin:12px 0 0;\">Dades personals identificables de clients i empleats, com nom complet, DNI, adre\u00e7a o tel\u00e8fon, dades m\u00e8diques, financeres o de localitzaci\u00f3, contractes, contrasenyes i informaci\u00f3 confidencial de tercers.<\/p><\/details>\r\n<details style=\"border:1px solid #dde3ea;border-radius:6px;padding:14px 18px;margin-bottom:10px;\"><summary style=\"cursor:pointer;font-weight:700;\">ChatGPT fa servir les meves dades per entrenar els seus models?<\/summary><p style=\"margin:12px 0 0;\">En els plans Business i Enterprise, per defecte no. En els comptes personals dep\u00e8n de l&#8217;opci\u00f3 \u00abMillorar el model per a tothom\u00bb, que es pot desactivar.<\/p><\/details>\r\n<details style=\"border:1px solid #dde3ea;border-radius:6px;padding:14px 18px;margin-bottom:10px;\"><summary style=\"cursor:pointer;font-weight:700;\">N&#8217;hi ha prou de contractar un pla d&#8217;empresa per complir el RGPD?<\/summary><p style=\"margin:12px 0 0;\">No. Ajuda, per\u00f2 l&#8217;empresa continua sent responsable de decidir quines dades es comparteixen i de revisar el contracte amb el prove\u00efdor.<\/p><\/details>\r\n<details style=\"border:1px solid #dde3ea;border-radius:6px;padding:14px 18px;margin-bottom:10px;\"><summary style=\"cursor:pointer;font-weight:700;\">Qu\u00e8 faig si ja he enganxat dades que no devia?<\/summary><p style=\"margin:12px 0 0;\">Avisa el teu responsable, elimina la conversa i valora amb un especialista si hi ha dades personals afectades, perqu\u00e8 pot ser obligatori notificar-ho a l&#8217;Ag\u00e8ncia Espanyola de Protecci\u00f3 de Dades en 72 hores.<\/p><\/details>\r\n<details style=\"border:1px solid #dde3ea;border-radius:6px;padding:14px 18px;margin-bottom:10px;\"><summary style=\"cursor:pointer;font-weight:700;\">La meva empresa necessita una pol\u00edtica d&#8217;\u00fas de la IA?<\/summary><p style=\"margin:12px 0\n","protected":false},"excerpt":{"rendered":"<p>Una persona d&#8217;administraci\u00f3 t\u00e9 pressa. Copia el contracte d&#8217;un client, l&#8217;enganxa a ChatGPT i escriu: \u00abresumeix aix\u00f2 i digues-me quines cl\u00e0usules s\u00f3n rares\u00bb. Triga vint segons i el resultat \u00e9s molt bo. El que no ha pensat \u00e9s on acaba aquest contracte, amb el nom del client, la seva adre\u00e7a i els imports. La intel\u00b7lig\u00e8ncia [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":18364,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[426],"tags":[914,578,875,881,913,855,912,911],"class_list":["post-18362","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-seguridad-informatica","tag-rgpd-2","tag-chatgpt","tag-ciberseguretat","tag-epic-care-it","tag-intelligencia-artificial","tag-pimes","tag-politica-dia","tag-proteccio-de-dades"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ChatGPT a l&#039;Empresa: Quines Dades No Has d&#039;Enganxar Mai<\/title>\n<meta name=\"description\" content=\"Quines dades no has d&#039;enganxar mai a ChatGPT a la teva empresa, qu\u00e8 s\u00ed que pots fer i una pol\u00edtica de 6 regles per usar la IA sense incomplir el RGPD.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/epic.es\/ca\/chatgpt-empresa-dades-no-enganxar-rgpd\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ChatGPT a l&#039;Empresa: Quines Dades No Has d&#039;Enganxar Mai\" \/>\n<meta property=\"og:description\" content=\"Quines dades no has d&#039;enganxar mai a ChatGPT a la teva empresa, qu\u00e8 s\u00ed que pots fer i una pol\u00edtica de 6 regles per usar la IA sense incomplir el RGPD.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/epic.es\/ca\/chatgpt-empresa-dades-no-enganxar-rgpd\/\" \/>\n<meta property=\"og:site_name\" content=\"Epic\" \/>\n<meta property=\"article:published_time\" content=\"2026-11-05T09:00:00+00:00\" \/>\n<meta property=\"og:image\" 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